Wholesale & Enterprise SMS

The carrier-grade SMS platform, delivered as a service

Connect customers and vendors over SMPP and HTTP, route every message on cost and quality, and bill it automatically — all from one platform.

Dashboard · NOC Monitor · Traffic & TPS · Billing — sample data
Omnichannel Messaging

One platform for every channel your customers use

SMS, WhatsApp, Viber, RCS and Voice/TTS managed side by side — with shared routing, rate sheets, reporting and billing.

SMSYour verification code is 482 913
WhatsAppYour order has been shipped
ViberAppointment confirmed for 10:30
RCSTap to view your boarding pass
VoiceIncoming call: one-time passcode
SMS
WhatsApp
Viber
RCS
Voice
Coming Soon

A Voice platform built for wholesale carriers

All in one for voice: SIP connectivity, least-cost routing, rates, live monitoring, CDRs, billing and fraud management — everything our SMS platform does, for calls.

Voice Switching
Active calls842
Answer ratio61.8%
Concept view — sample data
Coming Soon

A cloud Call Center solution for your teams

All-in-one: CRM, SIP telephony and billing in a single product — queues, agents, recording and reporting, without stitching three systems together.

Call Center
AK
Agent 01On call · 02:14
SR
Agent 02On call · 00:48
MH
Agent 03Wrap-up
FZ
Agent 04Available
Sales queue — 5 waiting
Support queue — 11 waiting
Concept view — sample data
SMPP 3.4 + HTTPConnectivity & REST API
5 channelsSMS, WhatsApp, Viber, RCS, Voice
7 live viewsReal-time operations dashboard
Real-time EDREvery message, both sides
Our Solutions

Communication technology, as a service

Deploy one platform or combine several. Every SofiCore solution is delivered through a flexible SaaS model, so you get carrier-grade technology without building and maintaining it yourself.

Live

SMS Platform

Complete wholesale SMS management for operators, aggregators and carriers.

  • SMPP & HTTP connectivity
  • Routing, rates & LCR
  • Billing & reconciliation
Live

Messaging & VAS

Reach users on the channels they prefer, managed from the same console.

  • WhatsApp, Viber, RCS
  • Voice / TTS messages
  • Per-channel rate sheets
Coming soon

Voice Platform

Wholesale voice routing, switching and billing on the same SaaS foundation.

  • SIP routing & LCR
  • Rates, CDRs & billing
  • Fraud management
Coming soon

Call Center Solution

A cloud contact center for sales and support teams of any size.

  • Built-in CRM
  • SIP telephony & IVR
  • Integrated billing
Inside the Platform

Your whole operation on one screen

Balances, traffic, binds and vendor quality update live — the same dashboard your NOC, finance and account teams work from every day.

Platform dashboard — sample data, names are illustrative
The SofiCore SMS Platform

Everything a wholesale SMS business runs on

From the first bind to the final invoice: connectivity, routing, pricing, monitoring, reporting and billing in a single web-based platform.

Connect customers and vendors in minutes

Manage every partner — customer, vendor or both — from one carrier directory, with their binds, services, contacts, commercial terms and live balance in one place.

SMPP & HTTP binds

Origination and termination binds with system ID, TLS, window size, TPS limit and maximum connections per bind.

IP whitelisting

Restrict each origination account to approved source addresses.

Products & services

Group traffic into commercial products and link each carrier to a routing plan by destination, sender or priority.

MO routing

Forward inbound, mobile-originated messages from vendors to the right customer.

Translation rules

Rewrite numbers and sender IDs before traffic is handed to a vendor.

MCC/MNC reference book

A master database of countries, networks and codes behind every rate and route.

Route on cost, margin and quality

Routing plans decide which vendor carries each message. Build simple static routes or fully automated least-cost routing, with failover built in.

Least Cost Routing

The platform reads your vendor rate tables and selects the cheapest online vendor per destination, with an optional price cap.

Margin-based conditions

Send traffic to a vendor only when it meets your minimum margin.

Multi-choice failover

Ordered choices per plan — if the first vendor fails, traffic continues to the next or is rejected, as you decide.

Percentage splits & volume caps

Share traffic across vendors by percentage or message-count thresholds.

HLR / MNP lookup

Check the real network of ported numbers before routing and rating.

Test & simulate

See the exact vendor, rate and margin for any number before sending — or send a real test and wait for the delivery report.

Pricing that stays accurate and up to date

Customer sell rates and vendor buy rates are managed per carrier, product and network, with full history and automation around every change.

Customer & vendor rate tables

Per-MCCMNC pricing with validity dates and rate history on every entry.

Excel / CSV import & export

Load full rate sheets in one step, using configurable Excel templates.

Automatic vendor rate import

The platform watches your rates mailbox, picks up each vendor's Excel or CSV sheet and imports it by rule — with an import log for every file.

Customer rate sending

Send customers an Excel rate sheet with changes marked as new, increased, decreased or unchanged — by email, with a log of everything sent.

LCR analysis

Compare every vendor's price for a destination and see the best rate at a glance.

Rate change log

A dedicated audit trail of who changed which rate, and when.

A real-time operations center

Seven live dashboard views plus a NOC monitor keep your team ahead of connectivity, quality and margin problems.

Live balances & credit alerts

Receivables, payables and net position, with warnings when a customer nears or exceeds its credit limit.

TPS dashboard

Traffic-per-second charts for customers and vendors, with average and peak per account.

Bind monitoring

Every connect and disconnect logged with source IP, TLS state, uptime and disconnect reason.

Vendor health

Delivery and error rates per vendor, colour-coded so weak routes stand out.

Traffic drop & loss alerts

Automatic alerts when a customer's volume falls sharply or traffic runs at negative margin.

NOC monitor

Success-ratio alerts per customer, vendor, country and network across 5-minute to 3-hour windows, with your own thresholds and drill-down to the failing messages.

Notifications on desktop & mobile

NOC alerts arrive as push notifications on desktop, Android and iPhone (iOS 17 and later) — with sound, even when the platform is not open.

Installable app

Add the platform to a phone's home screen and use it like a native app.

Answers down to the single message

Aggregate reporting for the business view, event data records for the detail, and protocol-level traces for troubleshooting.

Report builder

Group by customer, vendor, product, country, network, sender ID, routing rule, month, day, hour or minute — with revenue, cost and margin.

EDR viewer

Search every message by number, sender, text or transaction ID and open its full customer-side and vendor-side timeline.

Trace analysis

SMPP-level events, PDUs and error codes for a specific message.

Saved & scheduled reports

Save any report with its own columns, then run it daily or every few minutes and deliver the file to a recipient list by email or WhatsApp.

Account manager margin

Revenue and margin by account manager, alongside finance KPI reports.

CSV export

Export complete result sets with timezone control.

From traffic to invoice, automatically

Billing is built into the platform, so invoices, payments and balances always agree with the traffic that was actually carried.

Invoice generation

Create customer and vendor invoices directly from EDRs, split by the carrier's billing term — daily, weekly, bi-monthly or monthly.

Invoice sending

Branded PDF invoices sent to each carrier's billing contacts, one at a time or in bulk, from SMTP or Office 365 mailboxes.

Payments & statements

Record payments, link them to invoices and produce a statement of account per carrier.

Prepaid & postpaid

Credit limits, live balance deduction and charge-on-submit or charge-on-delivery per service.

Multi-currency & FX

Bill in different currencies with managed exchange rates and tax settings.

Re-rating & reconciliation

Re-rate historical traffic after a price correction and reconcile your figures against a vendor's to settle disputes.

Less manual work, faster decisions

Automation runs through the platform, and a built-in AI assistant lets your team operate it in plain language.

AI assistant

Ask for a carrier's balance, a rate, offline vendors or failed messages — or have it create routing plans, services and invoices for you.

Route simulation by chat

"Where will this number route?" answered instantly, with vendor, rate and margin.

Mailbox-driven rate updates

Vendor price changes applied without anyone opening a spreadsheet.

Scheduled reporting

Recurring reports produced and delivered automatically by email or WhatsApp.

WhatsApp file delivery

Connect a WhatsApp account once and the platform can send report files straight to people or teams.

Email templates

Reusable templates for invoices, rate notifications and partner communication.

SMS testing

Integrated delivery testing to verify routes with real handsets before going live.

Secure, auditable and under your control

Built for business-critical traffic, with access control and a complete record of every change.

Two-factor authentication

Authenticator-app 2FA for every user, with trusted-device support.

Roles & carrier scope

Admin, manager and read-only roles, with access limited to specific carriers where needed.

Customer self-service portal

Your customers see their own dashboard, traffic, rates and invoices — nothing else.

Configuration audit

Who changed what, from which value to which, and when.

Login history & system logs

Every sign-in and platform event recorded for review.

Blacklist & TLS

Block unwanted destinations and encrypt SMPP sessions.

SMPP auto-blocking

Source IPs that keep failing authentication are blocked automatically and listed for review.

Sent mail log

A record of every invoice, rate sheet and notification the platform has emailed.

Omnichannel messaging beyond SMS

WhatsApp, Viber, RCS and Voice/TTS run alongside SMS in the same console, so one team manages every channel with the same tools.

WhatsApp

Send and receive WhatsApp messages, including media, through connected providers.

Viber

Business messaging on Viber with delivery status tracking.

RCS

Rich messages for supported handsets and networks.

Voice / TTS

Text-to-speech voice messages and one-time passcodes delivered as a call over SIP.

Channel providers

Connect several providers per channel and choose which one carries each message.

Message log & rate sheets

One log for inbound and outbound messages across channels, with per-channel pricing.

Every module in the SMS platform

Traffic

CarriersSMPP & HTTP BindsProductsServicesReference BookRatesRate Change LogRouting PlansTest & SimulateTranslation RulesMO RoutesBind MonitorNOC MonitorSMS Testing

Reports

DashboardLive BalancesBalance AlertsTPS ChartsVendor HealthLoss AlertsReport BuilderSaved ReportsEDR ViewerEDR Re-rateEDR ReconcileTrace AnalysisAM MarginFinance Reports

Billing

InvoicesInvoice SendingPaymentsStatement of AccountFX RatesPrepaid & PostpaidCredit LimitsTax Settings

Channels

WhatsAppViberRCSVoice / TTSChannel MessagesProvidersChannel Rate Sheets

Automation

AI AssistantVendor Rate ImportCustomer Rate SendingScheduled ReportsWhatsApp File DeliveryPush NotificationsExcel TemplatesEmail Templates

System

Users & RolesTwo-Factor LoginCustomer PortalEmail AccountsHLR ProvidersBlacklistSent Mail LogSMPP Auto-Blocked IPsWhatsApp ConnectionAudit & LogsCompany Profile
How It Works

The journey of a message

Every message follows the same controlled path — and leaves a complete record behind it.

Routing decisionsample trace
CustomerSMPP / HTTP
SofiCore enginerate · HLR · LCR · margin
Vendor Alowest cost · online
Vendor Bfailover

Receive

The customer submits over SMPP or HTTP. Credentials, IP and throughput are verified.

Identify

The destination network is resolved by MCC/MNC, with HLR/MNP lookup for ported numbers.

Rate

The customer rate is applied and the balance or credit limit is checked.

Route

The routing plan picks a vendor by rule, margin or least cost, with failover choices.

Deliver

The message is sent to the vendor and the delivery report is returned to the customer.

Record & bill

An event record captures both sides, feeding reports, invoices and balances.

Value Proposition

Why customers choose SofiCore

Flexible SaaS Model

Access powerful communication platforms through a flexible Software-as-a-Service model, reducing upfront infrastructure investment and simplifying deployment. Our solutions scale as your business grows, so you pay for the technology and capacity you need.

One Platform, Multiple Services

Bring Voice, SMS, Messaging, VAS, routing, billing, fraud management, analytics and API integrations together within a connected technology ecosystem. Select individual services or combine several according to your requirements.

Faster Time to Market

Our ready-to-deploy platforms help you launch new services quickly and efficiently, without lengthy development cycles. Flexible integrations and APIs make it easier to connect with existing systems, partners and applications.

Reliability & Scalability

Our platforms are designed to support high-volume, business-critical communication services with scalability, resilience, security and performance at their core. As your requirements grow, the technology scales alongside them.

Operational Efficiency

Centralized management, automation, reporting and monitoring help you simplify operations and reduce infrastructure and operational costs, while maintaining greater visibility and control over your services.

Managed Technology Services

Beyond providing the platform, we can provide technical support, platform management, integration, monitoring and ongoing optimization — so you can focus on your core business while we manage the underlying technology.

SofiCore — Smart Solutions, Stronger Futures
About Us

Technology behind the world's communication services

We are a technology-driven company providing SaaS-based communication platforms and technology services to service providers, operators, carriers, aggregators, and enterprises worldwide.

Our portfolio is focused on delivering reliable and scalable solutions across Voice, SMS, Messaging, and Value-Added Services (VAS), enabling our customers to launch, manage, monetize, and grow their communication services through flexible technology platforms.

Through our Software-as-a-Service (SaaS) model, customers can access carrier-grade technology without the complexity and investment associated with building and maintaining their own infrastructure. Our solutions are designed for rapid deployment, scalability, operational efficiency, and evolving business requirements.

Voice platformsSMS & messaging platformsRouting & switchingBilling & charging Fraud managementReporting & analyticsAPI integrationsVAS platforms

These services can be deployed individually or as part of an integrated technology ecosystem based on each customer's requirements. We combine industry expertise, cloud-based technology, automation, and managed services to help our customers simplify operations, improve service quality, reduce infrastructure costs, and create new revenue opportunities.

Our objective To provide reliable, scalable, and future-ready technology as a service, allowing our customers to focus on growing their business while we provide the platforms and technology behind it.
Coming Soon

Voice and Call Center, on the same foundation

We are extending the SofiCore ecosystem beyond messaging. The same SaaS model, the same routing and billing discipline — applied to voice.

Coming soon

Voice Platform

Everything the SMS platform does for messages, built for calls — an all-in-one system for carriers and operators exchanging wholesale voice traffic.

  • SIP trunk connectivity for customers and vendors
  • Routing plans with least-cost, margin-based and failover routing
  • Customer and vendor rates with automatic vendor rate import
  • Rate sheet sending to customers
  • Live monitoring of active calls, answer ratio and call duration
  • NOC alerts and push notifications on desktop and mobile
  • CDR viewer, report builder and scheduled reports
  • Invoices, payments, statements and multi-currency billing
  • CDR re-rating and vendor reconciliation
  • Fraud management
  • AI assistant and customer self-service portal
Coming soon

Call Center Solution

The all-in-one contact center the market is missing: CRM, SIP telephony and billing in one product, instead of three systems stitched together.

  • Built-in CRM — contacts, history, notes and tickets on every call
  • Built-in SIP telephony and browser softphone, no extra PBX
  • Built-in billing — call costs, agent usage and customer invoicing
  • IVR menus and automatic call distribution with skills-based queues
  • Outbound campaigns with auto dialer
  • Call recording and quality review
  • Supervisor tools — live listen, whisper and barge
  • Real-time wallboards and agent performance reports
  • SMS and WhatsApp in the same agent desktop
  • Cloud delivered — agents work from anywhere
Contact

Let's talk about your communication services

Tell us what you want to launch or improve. We will show you the platform and how it fits your business.

  • Email
  • Who we serveService providers, operators, carriers, aggregators and enterprises worldwide
  • Managed servicesSupport, integration, monitoring and optimization available